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Solutions for Telecom Industry

Telecom Service Providers need enhanced agility in responding to changing telecommunication practices and to offer superior customer service. Using Newgen’s web-based Document Management, Business Process Management, Bill Management and Output Management Solutions, Telecom providers across the world have been able to:

  • Reduce cycle time of query handling
  • Increase coordination with subscribers
  • Reduce errors in billing processes
  • Present bills/statements online
  • Improve responsiveness to customers

 

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